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ABOUT US

Our History

Solidaire Banque, established in 2019, has a rich history in catering to the financial needs of its customers in the DRC, and boosting the congolese economy. Even though it shifted identities throughout the years, the principles it has upheld over the past decade, including its unshakable commitment to empower customers and provide them with innovative and personalized banking solutions, remain.

 

 

 

 

 

 

 

Key milestones of Solidaire Banque:

Our history
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2005

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2005

Solidaire Banque Internationale was established

Solidaire Banque Internationale was established

2010

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2010

Byblos Banque SAL acquires a majority share of Solidaire Banque Internationale and renames it Byblos Banque RDC

Byblos Banque SAL acquires a majority share of Solidaire Banque Internationale and renames it Byblos Banque RDC

2019

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2019

New shareholders acquire the majority of shares in Byblos Bank RDC and rename the bank Solidaire Banque SA. Since 2019, Solidaire Banque has aimed to promote economic development in the DRC.é des parts de Byblos Banque RDC et baptisent la banque Solidaire Banque SA Depuis 2019, Solidaire Banque vise à favoriser le développement économique en RDC

New shareholders acquire the majority of shares in Byblos Bank RDC and rename the bank Solidaire Banque SA. Since 2019, Solidaire Banque has aimed to promote economic development in the DRC.é des parts de Byblos Banque RDC et baptisent la banque Solidaire Banque SA Depuis 2019, Solidaire Banque vise à favoriser le développement économique en RDC

With each new chapter of its history, Solidaire Banque has managed to reinvent itself, thus evolving in the face of adversity and keeping up with change while delivering top-notch services.

Our Values

For Solidaire Banque, "Toujours là," or "Always by your side," is more than just a catchphrase; it is the company's guiding principle, which the entire staff upholds and consistently exhibits through their conduct, attitude, and superior customer service.

In order to meet its clients' expectations and build an enabling and nurturing business environment, Solidaire Banque attaches a great importance to the gift of listening:  to their worries, demands, goals and projects.

Keeping in mind both the challenges to be solved and the sought-after outcomes—customer satisfaction being the ultimate goal - we are expanding our presence all over the country, while drawing on the team's cross-disciplinary expertise.

Our daily tasks and interactions with customers embody the values embraced when the bank was first established, these same values that will safely lead the way to the future, so that we could walk the path together, hand in hand.

Outstanding service

Outstanding service

Integrity

Integrity

Transparency

Transparency

Performance

Performance

Outstanding Service Quality

Strategic Objective

We are on a perpetual quest for excellence. We strive on a daily basis to refine our skills and know-how fostering value creation with our customers, employees and shareholders. We are dedicated to contributing to the development of the banking industry and the economic expansion in the DRC. This is what we hope to accomplish, in a nutshell: increased banking penetration in the DRC and financial inclusion.

Outstanding Service Quality

Outstanding Service

Combining simplicity, security and stability, Solidaire Banque is the partner of choice for individuals, SMEs and businesses looking for personalized, transparent and quality service. We constantly strive to support our corporate clients' investment and development initiatives in order to contribute to job creation  and, primarily, the Congolese economy. We do this by  providing our clients with cutting-edge techniques and products most suited to their needs.

Our Principles Of Action

We are on a perpetual quest for excellence. We strive on a daily basis to refine our skills and know-how, thus nurturing value creation with our clients and employees. We are dedicated to advancing the banking industry and partaking in the economic expansion in the DRC. In a nutshell, this is what we hope to accomplish: increased banking penetration in the DRC and financial inclusion.

Toward our customers

Customer care and support

Customer care and support

Every employee on the team puts their experience and expertise to use by focusing on the needs of the clients and working around the clock to cater to their needs. Customers receive customized financial guidance from them as well as solutions that are tailored to their needs and objectives

Confidentiality and integrity

Confidentiality and integrity

Executives and staff are under an obligation of integrity and discretion, and it is forbidden for them to improperly disclose or use sensitive information. Each employee has a responsibility to communicate transparent and reliable information to the financial community, shareholders, stakeholders, and customers.

Relevance and Proximity

Relevance and Proximity

Solidaire Banque intends to expand its presence over the entire territory of the Democratic Republic of the Congo. It aims at fulfilling its local commitment by boosting economic growth, and ensuring full access to its products and services.

Professionalism and skills

Professionalism and skills

Knowledge of the laws, regulations, norms, standards and procedures is a core aspect in compliance. Our , executives and employees strive not only to maintain a working knowledge of the aforementioned, but to implement them on a daily basis.

Toward society

Basic rights

Basic rights

Solidaire Banque is keen on respecting basic human rights and social rights while conducting business.

Corporate Social Responsibility (CSR)

Corporate Social Responsibility (CSR)

Solidaire Banque's CSR strategy and quest for excellence in its relations with customers, partners and employees embodies the bank's commitment to operating in a sustainable and ethical manner.

Toward our personnel

Responsible Human Resources

Responsible Human Resources

Acting as a responsible employer is to uphold the principles of justice and equity, encourage personal development through training opportunities, support diversity, encourage the pursuit of different career paths, nurture interaction and ensure a safe and sound work environment for the staff.

Responsible business conduct

Responsible business conduct

Each executive and employee is a reflection of the bank. They are to maintain at all times and places an ethical and responsible conduct, thus refraining from any action that could tarnish Solidaire Banque's reputation and integrity.

Vigilance

Vigilance

Executives and employees are to protect the customers’ interests, fight against money laundering and the financing of terrorism, comply with international sanctions, combat corruption, prevent fraud and protect the integrity of deals and trades. Employees, each at its own level must exercise due diligence and report any suspicion, if need be, by virtue of rules, regulations and enforced procedures.

Corporate Governance

Board of Directors

Solidaire Banque’s board of directors consists of four (4) members for a three years mandate, the majority of which are non-executive, and from different financial, economic and commercial backgrounds.

The Board of Directors is the highest authority in terms of decision-making, tasked with developing and refining the bank's strategy, defining the risk appetite and bringing the resolutions of the General Meeting to fruition.

The Board evaluates strategic alternatives, develops the bank's strategy, and oversees its execution. It aims towards strengthening the bank's integrity and establishing sound procedures and policies, ensuring that the bank complies with relevant laws and that the agreed-upon risk levels are not exceeded.

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Board Members

Akram Mourad

Akram Mourad

Chairman of the Board of Directors

Riad Roumieh

Riad Roumieh

Member of the Board of Directors

Hussein Ghadban

Hussein Ghadban

Member of the Board of Directors

Kalombo N’senda Willy

Kalombo N’senda Willy

Board Member

Gabriel Ali Mungamba

Gabriel Ali Mungamba

Board Member

Walid Kazan

Walid Kazan

CEO - Member of the Board of Directors

Message from the Chairman of the Board of Directors

Message from the Chairman of the Board of Directors
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The key to our sustainable success lies in embracing two foundational pillars: strong leadership and diversity. These principles resonate not only in our investments and operations but also within the heart of our organization - our invaluable human resources. Such a reflection serves as the bedrock of our strength and resilience.

United in purpose, we work together in perfect harmony to achieve a noble and unifying goal. Our mission is clear: to make a positive and enduring impact in the Democratic Republic of the Congo. We are driven to create an enabling environment for economic growth, and enhance the well-being of the people. At the core of all our endeavors lies a deep commitment to ensuring customer satisfaction, which remains our raison d'être.

As our name, Solidaire Banque, suggests, we are bound by a commitment of solidarity, which extends to our shareholders, our dedicated staff, and the local community we proudly serve. We are advocates for responsible banking and ethical practices, understanding that our actions reverberate far beyond the walls of our institution, touching the lives of numerous people and influencing the broader landscape of the financial sector.

Since the inception of Solidaire Banque, we have embarked on a remarkable journey of progressive development, always underpinned by our moral compass: good governance.

In my capacity as Chairman of the Board of Directors, I take upon myself the profound duty of guiding our board with unwavering commitment, aiming to consolidate its efficiency, productivity and  to preserving its pivotal role thus guaranteeing that every project and endeavor is conducted with an unshakable engagement to integrity, transparency, and trust.

At Solidaire Banque, our mission is threefold: To foster economic growth, to advocate for a dynamic and open management framework, to build partnerships based on trust.

To foster economic growth, by expanding banking accessibility within the DRC, generating substantial employment opportunities, and ensuring seamless access to banking products and services for every member of our society. To advocate for a dynamic and open management framework by upholding the values of good governance, and acknowledging the worth of human capital, our institution's most precious asset, by honing their skills and capabilities on an ongoing basis. To build partnerships based on trust, by establishing robust relationships between Solidaire Banque on the one hand, and its employees, customers and the regulators, on the other hand.

Solidaire Banque embodies a commitment—a pledge to bank for your every moment, shining as a beacon of trust, integrity, and progress.

Solidaire Banque, will be always by your side, to meet your needs with groundbreaking solutions. Always by your side, to guarantee your satisfaction. Always by your side, as an added value to the DRC economy.

Solidaire Banque, always by your side.

double quotes

Akram Mourad
Chairman of the Board of Directors
Solidarity Bank SA

Executives

Walid Kazan

Walid Kazan

CEO - Member of the Board of Directors

Mohamad Wehbi

Mohamad Wehbi

Deputy General Manager, Business Development

Wassim Abou Rich

Wassim Abou Rich

Director of Operations and Technology

Jean Gilbert Mpela

Jean Gilbert Mpela

Chief Finance Officer

Jay Pamu

Jay Pamu

Branch Manager

Message from the General Manager

Message from the General Manager
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Excellence and outstanding service quality shape us. Proactivity and transparence define us.

Solidaire Bank's primary goal is to strengthen financial inclusion in the Democratic Republic of Congo (DRC) through its extensive network and, ultimately, contribute to the growth of the national economy. We seek to make investments more accessible and support ambitious investors in unlocking their full potential, overcoming hurdles, and shaping the sought-after future of the DRC.

Our efforts extend far beyond shaping the future; for we are committed to cementing the people’s trust in the banking sector and inducing positive change through each adopted measure and every product or service we offer.

We do what matters. It is my privilege to lead an institution that has managed, in a period of a few short years, to amass invaluable expertise, and find solutions to unprecedented intricate issues. Our commitment extends to our customers, stakeholders, the Congolese financial sector, of which we are an integral part, and the public whom we are dedicated to serving with honesty and integrity.

Sustaining change cannot be accomplished overnight. It requires ongoing commitment and dedication. Delivering high-quality transparent and integrity-driven service is underpinned by a plethora of values, that guide our everyday activities, and most importantly our team, in every decision we make.

The core values we uphold, namely integrity, customer-centricity, excellence, collaboration, and innovation, clearly emphasize how we should engage with each other, serve our clients, and contribute to the national economy.

Each and every employee of Solidaire Bank is expected to actively embody and incorporate the values we champion into their conduct on a daily basis.

In the face of the growing challenges that Solidaire Bank strives to overcome, our goal has never been more relevant.

Guided by our unwavering commitment to delivering unparalleled service to our clients and driven by our clearly defined values, we will always be on a quest to cater to our clients' needs and live up to the responsibility and trust vested in us.

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Walid Kazan
Chief Executive Officer
Solidaire Banque